Support
GoEast Support
Need help with GoEast? Contact support at developer1013@163.com.
What to Include
When contacting support, please include:
- Your device model
- iOS version
- App version
- A short description of the issue
- Screenshots, if helpful
Common Questions
Does GoEast require an account?
No. GoEast does not require registration or login.
Does GoEast collect personal data?
No. GoEast does not collect personal information, does not track users, and does not use advertising or analytics SDKs.
Does GoEast work offline?
Most guide content is bundled with the app and can be used offline. Third-party links and external services require network access.
Are third-party links operated by GoEast?
No. Third-party websites and services are operated by their own providers. Their availability, pricing, refund rules, privacy policies, and terms are controlled by those providers.
Where can I check current China visa or transit policies?
Use official sources before travel: